Most people have a playlist of music they enjoy listening to while they’re working. Me? I’m a fan of movie soundtracks—Harry Potter, The Social Network, Pirates of the Caribbean. For some (me included), songs without any lyrics help to keep the subconscious mind occupied while the active part of the brain focuses on the task at hand. Others enjoy songs with the lyrics to help them focus, maybe whatever’s on the Top 40 currently, some Golden Oldies, or a few show tunes. Whatever your preference may be, it’s always good to have a variation of tunes to work with when you’re working. I know I can get pretty bored of the same soundtracks over and over again. So, we at Genet Property Group took the liberty of putting together a playlist of songs for our fellow property managers and real estate folk. But there’s a catch. We figure, why not kill two birds with one stone—soothe the mind with some music, but also keep it focused on the work topic? Hold tight, wait ‘til the party’s over… In the middle of our street… Won’t take nothing but a memory… It’s been the ruin of many a poor boy… Ain’t that America, home of the free… Don’t bother knockin’… Walk thru my door of desire, baby… She’s a brick… property management playlist! So sit back, press play, and enjoy the soft sounds of songs about that thing we all love to manage.


  1. John Mellencamp — Pink Houses

  2. Talking Heads — Burning Down the House

  3. Talking Heads — Our House

  4. Miranda Lambert — The House That Built Me

  5. The Animals — The House of the Rising Sun

  6. Stevie Ray Vaughan — If the House is Rockin’

  7. The Commodores — Brick House

  8. Alice Cooper — House of Fire


You can’t clean up every mess on your own—that’s what maintenance companies and workers are for. They are professionals, hired for exemplary work that not everyone is skilled enough to accomplish. Last week my toilet exploded with water. Some part in the back suddenly cracked and I was left flooded. You can bet I had no idea what to do with that situation, and so I called a plumber who might know how to remedy it. In that situation, I got in contact with my property management company and they were able to send out a professional the next day. Maintenance concerns like these occur all of the time if you’re a property manager and building a relationship with a maintenance company is key. However, lessees often want problems fixed in the now and that can lead to impatience and exasperation. This post is a guide for lessees and tenants, some tips to remain respectful of maintenance workers and to value the work that they do for you and for the many properties they service.


For one, make sure you have reasonable expectations. For issues that aren’t grave, a maintenance worker will likely be unable to come to your property the day-of. Finding a temporary solution before one more permanent can be found is the key. When a maintenance worker does arrive to fix a problem, treat them with the respect that they deserve. Some people have a tendency to view workers with manual skills as lesser, as doing a job that they wouldn’t do themselves. In reality, they’re doing a job that you couldn’t do yourself, and the benefit they provide is unparalleled. Be respectful of their time and if they are unable to fix a problem immediately. Work around their availabilities rather than focusing on your own. But most importantly, make sure you show your appreciation for their hard work.


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We at Genet Property Group read a lot about the current trends in real estate and property management, all in the hopes that our efforts will benefit our clients and our business. However, reading about property management isn’t always… how can we put this? A totally pleasurable experience. Don’t get us wrong, this business is our passion, but there’s a difference between reading about interest rates and reading Harry Potter (as I’m sure any other property managers who are reading this know full well). Because of this, we try to find any resource that injects a little pizazz into property management info. Not only does this smooth along the process of learning, it makes the information a lot more memorable too.

Looking for recommendations? We’ve got them! Plenty of resources provide infographics and videos for learning more about property management. For infographics, PropertyManager.com is perhaps the best place to look. The writers at PropertyManager have a section of their website dedicated to infographics that outline common mistakes on property management websites, home buying trends in the United States, and many other topics. Click here to check it out. For videos, RENT Like a Pro on Youtube has great how-to videos and information about managing rental properties. You can check their channel out here. Their video, “Real Estate Property Management 101: 8 important facts,” gives tips from how to rent your house to just general information for anyone looking to get into property management and rental management. If it’s ever too difficult to pick up a book, look for these great resources that make learning much easier.


The exit interview shouldn’t be exclusive to quitting or being fired from a job. Speaking to and learning all you can from a tenant who is looking to move on is an obvious way to address any issues with your business. Finding out the reasons that led to someone wanting to rent property from someone else can help you improve your property and help you to better understand the market and the type of people who are looking to lease. It also builds a great relationship with tenants, showing that you care about their thoughts even as they’re going. This last talk can give you the opportunity to make an impression and might give them reason to return in the future or recommend your property management group to other potential lessees. It can be daunting to give this kind of interview—depending on the state of your relationship, it might be a bad idea to even try to get in contact with a leaving tenant for a prolonged discussion (though that occurrence is probably pretty rare). Lots of tenants also might not be interested. Nevertheless, if you’re thinking of conducting exit interviews with leaving lessees, here’s a list of a few great questions that can help your business.


  1. Straight to the point—why are you leaving us?

  2. What do you think we can do better as a property manager?

  3. Were there any particular experiences that you felt could have been handled better? Tell us a story and don’t hold back.

  4. What were your favorite aspects about your property?

  5. How do we compare, in your mind, to the competition?

  6. If you’re leaving for more space, what made you choose a new property manager over us?

  7. What do you look for in a property and how can we help to provide that for others in the future?

  8. Ask specific questions about the different aspects of the business—management, upkeep, payment process, customer service, appearance, etc.

  9. Most importantly always thank the tenant for their experience and for their time.